2- Make sure that the following information will be included in our email:
a) Name used in the original purchase
b) Copy of the original packing slip
c) RMA number that will be provided by email as soon as we receive your return email
d) If you do not have some of the items above, make sure that you will provide any other
information which can help us to identify your original purchase, such as: date of the original purchase, order number, ups tracking number, phone number and email used in the original order, etc.